Updating a verizon phone

Initially running on Android Kit Kat, the phone has now been upgraded to the official Marshmallow version.

Download the updated firmware file from this website My daughter bought an unlocked Samsung Galaxy S5 and used it on Verizon service.

She has given me the phone to use but I have AT&T service.

We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

I have a verizon phone which I recently kept and switched to the t-mobile network.

This is very troubling for months of messages, pics,apps, and contacts no longer exist.

Your phone should not erase its data on its own unless the data was manually deleted or a factory reset was performed.

After I made the carrier switch, I performed and factory reset to clean it up and start over with the new network but now I can’t get system updates. It’s an older phone and really could use the updated software! The device is a product of Verizon, with all of Verizon bloatware.

It sounds like it’s because it’s a verizon phone and im no longer on the verizon network which would host the updates….? I live in Nicaragua, the phone works fine: however I am stuck on 5.0 lollipop software.

Try to check the software version that your phone is running on right now.

If it is the latest version then it has been successfully updated.

I know there has to be updated for this device model-sm-G900V .

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